Novacom saves county government $100,000 and more! When Greene County, Georgia’s county commissioners decided almost a decade ago that a VoIP phone system made sense for their phone operations, they chose Novacom. “After much research, we decided to work with Novacom, who provided a great solution that saved us nearly $100,000 from the cost of a popular branded system. Little did we realize at the time, but it wasn’t a new phone system we gained, it was a partner that was able to understand our needs and work diligently to provide solutions to fulfill those needs. The personalized attention that Jeff and his team have provided, as always made us feel like we are the only customer they are concerned with. As our needs changed and technologies offered more efficient systems, Novacom was there still lending their expertise and knowledge, guiding us to our new “Cloud Based” system. Having looked at other options, we decided on a solution that Novacom proposed. Not only did the solution best meet our needs, it now saves us thousands of dollars per month, having eliminating our Legacy Phone Company Service. Novacom is a fantastic company to work with. They do not walk out after a “sale” is complete. They follow up continuously to make sure things are running smoothly, and I know I can call anytime we have an issue and they will work with me until it is resolved.  

We Saved Over $20,000 While Increasing Internet Speed By 15 Times- All With Virtually No Out Of Pocket Expense, And We Got A New Phone System Too! As a local church community we have often depended on members or individual providers to assist with our technology needs. While the work and advice seemed economical, Novacom opened our eyes to the ability to improve our efficiencies with services that better met our needs, while saving us money. Jeff is an extremely knowledgeable and professional resource who listened, learned our needs and helped us implement solutions that exceeded our expectations while cutting our costs. His ability to provide solutions from a wide range of providers was critical to pairing us with the right phone solution and a much faster, less expensive Internet connection. Jeff’s consultative approach as a vendor agnostic resource led us to a multi-vendor solution, which we would never have found using a typical phone provider.    

The Same People That Installed Our System 10 Years Ago Still Answer The Phone And Support Our Needs Today Garland, Samuel & Loeb, P.C. is a Law firm in Atlanta with an unparalleled reputation for excellence in the fields of Criminal Defense and Personal Injury. Ten years ago we made a great move securing Novacom as a technology partner. Unlike working with the phone companies and cable companies, we have not been faced with the revolving door of personnel. In fact, the same people that installed our system 10 years ago still answer the phone and support our needs today. It has been a real benefit to have Novacom available to help us seek out solutions that are always cost effective and meet our needs. They talk in plain terms and always say what they mean and mean what they say. That is something rarely found in the technology field, but one we appreciate from our valued partner.